HomePage Forums Plugins Support Drop Uploader – CF7 Version WordPress login window // Insert attachment

This topic contains 5 replies, has 2 voices, and was last updated by  Thorsten 3 weeks, 2 days ago.

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  • #1546

    Hi there,

    the problem is that when I add an asset as an attachment, wordpress prompts me to log in. Please, see attachment or this link:

    >> https://www.dropbox.com/s/0x2jvlb3cejt187/Bildschirmfoto%202021-10-21%20um%2016.49.46.png?dl=0 <<

    The problem occurs with chrome and firefox, safari is okay.

    #1547

    Hi!
    This window is similar to basic HTTP authentication. Do you have some firewall protection on your site or on your hosting?

    #1550

    What does that mean exactly? My customer has brought this window to my attention and he is now afraid that no documents can be sent. I was able to produce the “error” on Chrome and Firefox as well. I have never experienced this process, this window always appears when you want to add an attachment in the form. How to work around this “problem” now?

    #1573

    Still waiting for an answer and a proposed solution!
    The problem appears from any computer. You are welcome to try it out.

    Kind regards …
    Thorsten

    #1574

    Hi!
    Seems like your wordpress directory is protected by HTTP Authorization. Thats why my plugin can’t load files properly. You can disable this protection in your hosting panel.

    #1575

    Hi,

    as I said, the problem is not only with me, but has occurred on all computers of the customer and users. Can’t be that all of them now have to un-authorize HTTP first?!?.

    Also, this is what the upload area looks like for some time – see attachment.

    I can set up the gladly an access and you look at it?

    Many greetings
    Thorsten

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