Topic Resolution: Resolved

This topic contains 8 replies, has 2 voices, and was last updated by  borisolhor 7 months, 1 week ago.

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  • #1351

    Hi Borisolhor

    the same problem postet a user a few months ago, but there was no answer to solve the problem.

    Problem: When I set the Uploader “After short desc”, then I another second uploader-element appears (in a different look), after selecting the size of the product. (See website link)
    Screenshot here: https://shop.fotobox-team.de/upload-error.jpg

    I hope, you can help me!

    Best regards
    pfirsiche

    • This topic was modified 8 months, 1 week ago by  pfirsiche.
    #1353

    Hi!
    I checked your site but now seems like it’s ok. Can you tell me, when this issue appears.

    #1355

    Hi!
    Yes, I made a quick&dirty solution via css:

    .woocommerce-variation-description {
    display: none;
    }

    But it’s not a good solution. The question is, WHY does the variation-description appear with the second uploader-element

    #1366

    Hi!
    Can you send me your theme, that you use on your site. Probably there is some issue with woocommerce hooks.

    #1369

    Yes I will – give me some time, it’s very busy here.
    I will write you in some days.
    Thanks so far!

    #1373

    Hi,

    now I disabled the css solution.
    Now you can see that the second uploader appears, after selecting a size.
    Setting: DropUploader “After short desc”

    • This reply was modified 7 months, 3 weeks ago by  pfirsiche.
    #1375

    Hi!
    As a quick fix – please try to use another position for file uploader.
    I will try to find other solution for this issue in future.

    #1376

    Hmm…okay, I will work with the CSS-fix.
    But please let me know, as soon as you have fixed this issue.

    #1395

    Hi!
    I fixed this issue, you can download updated version from CodeCanyon.

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