HomePage Forums Plugins Support Drop Uploader – WooCommerce Version Missing Uploaded Files for Second Order Number

This topic contains 2 replies, has 2 voices, and was last updated by  borisolhor 2 weeks ago.

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #1444

    I believe this is a bug where first order’s uploaded files goes missing when new order number is created.

    Steps to reproduce my issue:
    1) Selected product A, uploaded 3 files and added to cart.
    2) Files uploaded
    3) Click ‘Place Order’ in checkout page, made a payment attempt but failed to complete payment.

    Order ID 1001 with status failed : https://prnt.sc/y9co86

    4) Selected Product B, uploaded 3 files and added to cart.
    5) Files uploaded
    6) Click ‘Place Order’ in checkout page, made a payment attempt but failed to complete payment.

    Order ID 1002 with status failed : https://prnt.sc/y9chej
    Checkout page : https://prnt.sc/y9b2ky
    Images from step 1, is no longer available.

    #1446

    Hi!
    I will try to reproduce this bug and back to you soon.

    #1455

    Hi!
    I can’t reproduce this bug for now. Can you tell me, what payment method do you use and what Drop Uploader settings do you set?

Viewing 3 posts - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.