HomePage Forums Plugins Support Drop Uploader – WooCommerce Version Files not uploading and impossible to add product to cart

This topic contains 7 replies, has 2 voices, and was last updated by  borisolhor 3 days, 19 hours ago.

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  • #1420

    Hello, When I add the photos on my product It seems to not happens anything. And is impossible to associate the files with a product. Only works the dropper in the checkout page. It seems to happens the same on your template:
    https://preview.codecanyon.net/item/woocommerce-drop-uploader-dragdrop-file-uploader-addon/full_screen_preview/22463103?_ga=2.146591088.556310298.1610043696-978485865.1610030608

    I tried to add some photos and is impossible to add the product to the cart. I have the same problem, please I need a solution as soon as possible or please give me a refund.

    Thanks

    #1421

    Hi!
    I just created test order on your site. Do you receive attached image?

    #1422

    Helo, Yes, I received the mail but with no one files were attached.

    #1423

    If you check the cart, files were not uploading. It may be a problem asociating the file to a product?

    #1424
    This reply has been marked as private.
    #1425

    Hi!
    Can you give me admin access to your site. I will check what can be wrong.

    #1426
    This reply has been marked as private.
    #1427

    Hi!
    yes, probably there is conflict with theme or some plugin. If there is some options in your theme, that allows you to disable AJAX in shopping cart or something similar, you can try to enable this options.
    If this doesn’t helps, I can give you refund.

Viewing 8 posts - 1 through 8 (of 8 total)

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