HomePage › Forums › Plugins Support › Drop Uploader – CF7 Version › I do not receive the attached files

Viewing 15 posts - 1 through 15 (of 17 total)
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  • June 12, 2020 at 11:32 am #1160
    Jesus

    Good morning, I was creating a form and I just saw that I am not receiving an attachment. WordPress was recently updated, is that the problem? I await your response, thanks.

    June 14, 2020 at 1:27 pm #1162
    borisolhor

    Hi!
    Can you give me admin access to your site. I will check what can be wrong.

    June 15, 2020 at 9:19 am #1165
    Jesus
    This reply has been marked as private.
    June 18, 2020 at 9:04 am #1169
    borisolhor

    Hi!
    A can’t access this site. There is some protection system, that don’t allow me to access.
    Actually I need to check these things:
    Do you add dropuploader shortcode to attachment field in Contact Form 7 (Mail tab)
    Can you send me screenshot with Drop Uploader Options (Files Storage tab).

    June 18, 2020 at 11:54 am #1170
    Jesus

    It does not allow to attach screenshots neither in jpg, png, zip. We are going to disable some security measures for you to access. To access the control panel, the Spanish language must be installed in the browser, even if it is not the default. As soon as you finish, let us know to activate them again. Thank you

    June 22, 2020 at 10:01 am #1178
    borisolhor

    Hi!
    I got access to your site and reproduce this bug. I will notice you, when it will be fixed.

    June 24, 2020 at 10:03 am #1182
    borisolhor

    Hi!
    I just checked test form on your site, and it works fine. I successfully receive attachment as zip archive. Can you check, is it works for you?

    June 24, 2020 at 7:50 pm #1183
    Jesus

    Good afternoon, I receive the form that the user completes in pdf format. The files you attach to verify the form data do not arrive.

    June 25, 2020 at 10:47 am #1184
    borisolhor
    This reply has been marked as private.
    June 28, 2020 at 10:11 am #1187
    Jesus

    good morning,

    I have received the attachments but I have not received the request in pdf. The form completed by the user in pdf and the attached files should arrive. Some time ago I had another form like that and they all arrived.

    June 30, 2020 at 9:35 am #1190
    borisolhor

    Hi!
    Can you give me example of email, that you want to receive.

    June 30, 2020 at 9:07 pm #1196
    Jesus

    The idea is as follows, a user completes the form and the pdf form must arrive (I attach an example). The documents that the user attaches must also arrive to verify the veracity of the data on the form. Everything must arrive in the same email.

    July 2, 2020 at 9:40 am #1199
    borisolhor
    This reply has been marked as private.
    July 3, 2020 at 10:05 am #1203
    borisolhor

    Hi!
    I received your message.
    My plugin is doesn’t have option to send form as PDF as attachment. Do you use some other plugin for this?

    July 8, 2020 at 6:38 pm #1209
    Jesus

    With this plugin I got that result but now it doesn’t work (I think I remember that it was this one). A plugin creates the form in pdf and yours allows you to attach documentation. The result was an email with the form in pdf and the attached documentation. Are you sure you can’t get it? I await your response. Thank you

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